Frequently asked questions

A good fit matters in therapy. You may start by looking at the concerns you want help with, the therapist’s experience, and whether their style feels comfortable to you. A brief phone call or first session can help you decide if you feel heard, supported, and safe. Trust what feels right for you.

The main difference is their graduate training. A doctoral-level psychologist completes about five years of study after university, with added training in areas like biology, neuropsychology, psychological testing, and psychopathology. A master’s-level psychotherapist usually completes about two years of study after university, with a stronger focus on counselling theory and practice.

You share at your own pace. The more you feel able to talk about, the easier it is for your therapist to understand what is happening and support you well. If something feels hard to say, you can start there too.

Most sessions last 50 minutes. That gives your therapist time for the session itself, note taking, and a short break before the next appointment.

Your first session usually starts with a review of confidentiality and a chance to talk about what brings you in. Your therapist may ask about your concerns, how long they have been going on, what may be affecting them, and how you are coping with sleep, eating, mood, stress, relationships, and daily life. You set the pace, and you do not need to cover everything at once.

Yes. In-person care is available in Hamilton, and virtual or phone sessions may be a good option for people elsewhere in Ontario. We can help you choose the most suitable option based on your location and needs.

Yes. We offer in-person sessions in Hamilton, along with phone and video appointments. This gives you flexibility to choose the format that feels most comfortable and practical.

We support individuals and couples with concerns such as anxiety, depression, trauma, stress, relationship conflict, self-esteem, life transitions, ADHD, substance use, and career indecision. If you are unsure whether we are the right fit, contact us and we can help you decide.

Yes, some clinicians may offer walk-and-talk or other alternative session formats when they are a good fit. Availability depends on the therapist and the concern you want to work on, so ask us when you reach out.